Shipping & delivery

Thank you for supporting handmade, low-waste making.

All sewing kits are prepared and posted from London, UK.

Processing time

  • Orders are usually prepared and dispatched within 3–5 working days (Monday to Friday, excluding UK bank holidays).
  • If I’m away, unwell, or experiencing an unusually busy period, I’ll update this page or contact you as soon as possible.
  • You’ll receive an order confirmation by email. Once your parcel has been dispatched, I’ll send tracking details where available.

UK delivery

UK delivery is available to addresses in England, Scotland, Wales and Northern Ireland.

Free UK launch delivery is available at checkout.

Estimated delivery time is 2–4 working days after dispatch.

Please make sure your delivery address is correct before completing your order. I cannot be responsible for orders delayed or lost because of an incorrect address. The estimated delivery times are estimates provided by postal and courier services. I can’t guarantee delivery dates, especially during busy periods, bad weather, or customs delays.

International delivery

I currently do not post outside the UK.

Incorrect or damaged parcels

If your parcel arrives damaged or contains the wrong item, please email me at wemakekidsclub@gmail.com within 7 days of delivery, with a photo of the item and packaging. I’ll sort out a replacement or refund as quickly as I can.

Packaging

Your kit is carefully packed using low-waste materials, including tissue paper, cardboard and reusable fabric scraps where possible.

The fabric scraps included with your kit can be reused for stuffing, patching, small repairs or future creative projects.

Lost or delayed orders

If your order has not arrived within the expected time, please check your tracking information, if provided, and then email me at wemakekidsclub@gmail.com with your order number.

I will do my best to help, but delivery times after dispatch are outside my control.

Contact

Questions about your order? Please email wemakekidsclub@gmail.com and include your order number. As this is a small business, I may not reply instantly, but I’ll get back to you as soon as I can.